This error code indicates that your Atmoph account information is unreadable due to an unstable internet connection.
Troubleshoot the error code:
- Restart your Atmoph Window 2 by unplugging it and plugging it back in.
- If possible, reboot your router.
- Reconnect your Wi-Fi by going MENU > Settings > System > Network.
- Confirm if your Atmoph Window 2 is signed in to your account properly.
Please contact us from here if you need further assistance.