Echo Noise from Being Out of Sync

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Tim Thudium

Has anyone else noticed with three screens in panorama mode, they tend to be just slightly out of sync by the tiniest of margins and because the sound is coming from all three this creates a weird reverberating echo effect that is annoying. And the fact you cannot turn off the sound from two of the speakers and just use the screen leader you are stuck with this unpleasant effect. I have to keep the sound turned down because it ruins the effect of the window. It is especially noticeable on scenes with traffic and people i.e. lots of noise versus tranquil quiet scenes.

I also find myself using the remote to constantly re-sync the three monitors because they dont stay in sync. I have unplugged, and restarted and reset etc. Is this just something to live with or a defect? its close but always gets just the tiniest bit out of sync by maybe a quarter of a second. Again not as noticeable on quite scenes with little movement but very noticeable on scenes with lots of movement and noise like traffic and people.

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    Heather Anne Campbell

    Yes, I've experienced the same issue. No known fix that I can find!

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    Support
    Thank you for using Atmoph Window 2 and mailing to our support team. Also, we apologize for bothering you a lot about synching your windows. Our support team will do their best to support you. Thank you again for trying lots to solve this issue.
     
    Best,
    Atmoph
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    Morgan Brown (Edited )

    Hellooo everyone, I found a workaround for this! You have to mute the "follower" windows to avoid any audio sync issues.

    Settings=>General => Sound => Mute followers in Panorama "ON"

    Support, can you please confirm that you all are working on the underlying issue. I would love to enjoy the full audio potential of my 3 windows.

    Thanks!

    Morgan

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    Tim Thudium

    Thanks Morgan.

    Yeah this upgrade was one I recommended to Atmoph as a workaround until/if the perfect sync issue between three panels could be resolved. I mentioned this in an email a few months ago as the easiest way to address the problem through a software or firmware upgrade for now. I dont know if they took my recommendation or already had it in the works but I use the option and mute the followers as soon as that update came out.

    I also suggested they use the center panel as the local server to serve up the views to the follower panels rather than three separate standalone downloads trying to sync. Assuming they are using bluetooth, they should be able to do that.

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    Support (Edited )

    Thank you for your comment and finding this feature. We always keep improving panorama feature to sync more smoothly. We hope you look forward to system update in the future.

    We appreciate your continuous support.

    Atmoph

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