No Soundscape

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Victor Cheuk

September 28, 2023 02:51

Even I maximized the soundscape volume and layer, there is no soundscape heard. May I ask for the reason? And how do I add the soundscape? Thanks!

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  Support October 02, 2023 00:36

  Thank you for your comment, and we apologize for your inconvenience. As your inquiry, these may be a storage problem on your Atmoph Window 2. To confirm it, could you contact to our support team, contact@atmoph.com, with image of the page by going MENU > Settings > General > Info? Our support team will check the status and take care of it.

  Best,
  Atmoph

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